Privacy Policy
This Privacy Policy explains how Javadi Holdings LLC ("Desejo," "we," "us") collects, uses, and shares information when you use the Desejo app and the website at eatdesejo.com (together, the "Service"). If you do not agree with this policy, do not use the Service.
1. Information we collect
- Account information. When you sign in with Google, we receive your name, email address, and profile picture from Google.
- Dietary and health-related information. The dietary preferences, restrictions, allergies, and other details you choose to enter. Some of this may be considered health information. You decide what to share.
- Conversations and saved items. The messages you send to Desejo, the responses it generates, and the dishes, recipes, or restaurants you save.
- Location. If you give permission or type in a location, we use it to suggest nearby restaurants. You can turn off location permission in your device settings.
- Subscription information. Whether you have a paid plan, the plan type, and how many messages you have used. Payments are processed by Apple or our payment processor. We do not receive or store your full card number.
- Technical information. Device type, operating system, app version, IP address, and logs of errors and basic usage, which we use to run and secure the Service.
- Messages you send us. Emails and other communications with support.
2. How we use information
- To provide the Service, including generating suggestions that reflect your dietary settings and location.
- To create and maintain your account and keep your conversation history and saved items.
- To manage subscriptions and message limits.
- To respond to support requests and reports of wrong or unsafe answers.
- To monitor, secure, debug, and improve the Service.
- To comply with the law and enforce our Terms of Service.
We do not sell your personal information. We do not use your dietary or health-related information for advertising, and we do not share it with advertisers.
3. How AI processing works
Desejo's responses are generated by AI models operated by third-party providers. When you send a message, the message, relevant parts of your conversation, your dietary settings, and your location (if provided) are sent to the AI provider to generate a response. Do not enter information you do not want processed this way, and do not enter another person's personal or health information without their permission.
4. Who we share information with
We share information only with:
- Service providers that process it for us: AI model providers, cloud hosting and database providers, sign-in providers such as Google, maps and places data providers, and payment platforms such as Apple. They may use it only to provide services to us.
- Authorities or other parties when required by law, or when needed to protect the rights, safety, or property of our users, the public, or us.
- A successor if our business or assets are acquired or merged. This policy will continue to apply to your information unless you are told otherwise.
When you tap a link to a restaurant, map, or other outside site, that company's own privacy policy applies. Some links may be affiliate links.
5. How long we keep information
We keep your account information, dietary settings, conversations, and saved items for as long as your account is open. When you delete your account, we delete or de-identify this information within 30 days, except for records we must keep for legal, tax, security, or dispute purposes. Backups and logs are cleared on their normal schedule.
6. Your choices and rights
- Access and correction. You can view and change your dietary settings in the app. Email us to request a copy of your information.
- Deletion. You can delete your account in the app under Settings, or by emailing support@eatdesejo.com from the address on your account.
- Location. You can turn location permission on or off in your device settings.
- State privacy rights. Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to withdraw consent, and to appeal a decision we make about your request. To use these rights, email support@eatdesejo.com. We will not discriminate against you for making a request.
7. Security
We use reasonable technical and organizational measures to protect your information, including encryption in transit. No system is perfectly secure, and we cannot guarantee absolute security.
8. Children
The Service is for adults. It is not directed to anyone under 18, and we do not knowingly collect personal information from anyone under 18. If you believe a minor has given us information, email us and we will delete it.
9. Where information is processed
We are based in the United States, and information is processed in the United States and in other countries where our service providers operate.
10. Changes to this policy
We may update this policy. If we make material changes, we will update the effective date above and notify you in the app or by email before the changes apply.
11. Contact
Javadi Holdings LLC
5900 Balcones Dr Ste 100, Austin, TX 78731
support@eatdesejo.com